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Bazingaroo.com is committed to protecting your personal information. As a reminder, Bazingaroo.com does not request personal information via e-mail or telemarketing. If someone contacts you in this manner and requests personal information on behalf of Bazingaroo.com, DO NOT RESPOND! Delete, disregard or hang up. These questions are not from us. We want your personal information to remain private. If you have questions about Bazingaroo.com's privacy practices, contact us by eMail or call 716-393-3175.
Our Privacy Commitment to Our Customers
Bazingaroo.com follows these privacy principles both online and offline in the collection, use, sharing and security of customer information. Bazingaroo.com:
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.
If you provide information to any of the businesses, stores or Web sites owned or operated by Bazingaroo.com, this information may be combined or shared between current or future Bazingaroo.com entities and subsidiaries.
What information does Bazingaroo.com collect from me?
We may collect personal information such as:
When does Bazingaroo.com collect information from me?
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we request personal information when you:
When submitting personal information through an online form, we will identify which fields are required in order to fulfill your request.Back To List
How is my information used?
We use the information you provide in order to:
What information is provided to Bazingaroo.com from others?
Does Bazingaroo.com share my personal information with others?
Bazingaroo.com does not sell or rent your personal information to third parties.
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.Back To List
Do I have choices regarding the use of my information for marketing purposes?
Bazingaroo.com is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from Bazingaroo.com.
To opt-out of or opt-in to receiving marketing communications from Bazingaroo.com, please take one of the following actions:
How does Bazingaroo.com secure my personal information?
Whether you are shopping online or in our stores, we have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. Bazingaroo.com cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.
How can I update my information?
Bazingaroo.com wants your information and marketing preferences to be accurate and complete. We provide several different methods for you to update your personal information. To update your information:
Does Bazingaroo.com collect information from children?
We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.Back To List
Whom may I contact if I have questions or concerns about the privacy or security of my information?
Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
Last revision date: February 10, 2011Back To List
You may return merchandise purchased at Bazingaroo.com if it meets the guidelines below.
Bazingaroo.com reserves the right to deny any return.Back To Top
How do I place an order?
Orders can be placed on our website 24 hours a day 7 days a week. Want to email or talk to a sales person? We welcome you to contact our sales department to chat with our knowledgeable sales representatives Monday through Friday between 9:00am and 4:00pm eastern standard time.Back To List
What payment options are available?
We accept VISA, MasterCard, American Express, Discover Card, and PayPal.Back To List
What are Bazingaroo.com's "Order Verification" procedures?
All orders placed through Bazingaroo.com are subject to our verification process for order accuracy and authorized valid payment. For security reasons, we may contact you via email or phone requesting additional information.
In order to guard against fraudulent activity, Bazingaroo.com may verify the bill to and ship to address. Please be sure to provide your exact billing address and phone number (the address and phone number your credit card bank has on file). Incorrect information may cause a delay in the processing time.
If your shipping address is different than you're billing address (where you receive your credit card statement), please call your credit card bank to make them aware of the shipping address. Informing your credit card bank about your the shipping address will not change any existing billing information; it will be temporarily listed in the banks memo field for purchase verification only. Please recognize that calling your credit card bank about an address notification may not only be necessary, but it will also speed up the verification process.
We are currently unable to process any credit cards that are billed to an address outside of the United States.Back To List
Where do I find my "Order Confirmation" number?
A confirmation displaying an order number will appear on the checkout page immediately after your order is submitted. If an order confirmation did not appear after the final submit button, we may have received your order, but communication from our server to your computer was interrupted. Please contact customer service to verify if your order had been received.
You will also receive an order confirmation via email after completing your order online or by phone. An email address is required so that we may keep you informed on the status of your order. Please recognize that your ISP or email client may have a filter that is preventing the email confirmation from getting through to you. Please check your Junk Mail folder and/or turn off your Spam Filter to allow e-mail from Bazingaroo.com.
How long does it take to process your order?
It may take approximately one or two business days to process an order before it ships, provided that we are able to complete the address verification if necessary, and payment processes timely. The estimated time of arrival is determined by the chosen method of shipping and the carrier's local delivery guidelines.Back To List
Where do I check my order status and see my tracking information?
You can check the status of your order on our website at anytime clicking the link at the top of the page titled "Order Status". Enter your order number and billing zip code to view the status of the order. You may also contact our Customer Support for order status information.Back To List
Can I change or cancel an order?
You may request an order change or cancellation by phone as long as it has not been processed for shipping. Since orders are usually processed quickly, notifying us of an order change or cancellation via email is not recommended, as we may not get to your request in time. Please contact our Customer Support line at 716-393-3175 to request a change or cancellation (please have your order number handy).
If your order was shipped before you requested a cancellation or before any changes could be made, you can refuse delivery and we will refund you for the purchase less our shipping and processing cost when the package is returned to our warehouse. We cannot process any refunds until the order is physically received in our warehouse.
We are unable to reinstate an order once it has been cancelled. You may place a new order subject to our current availability and pricing.Back To List
Can I change the shipping address on an order once it has been placed?
Once an order has passed our verification process, the shipping address cannot be changed if it is different than the billing address. You may cancel the existing order, provided that it hasn't been processed for shipping, and place a new order with a different shipping destination.Back To List
Does Bazingaroo.com ship orders internationally?
We currently do not accept orders for shipment outside the Continental United States.Back To List
What does "order acceptance" and "order limitations" mean?
Any order confirmation (electronic or paper receipt) given to you through Bazingaroo.com does not signify our acceptance of your order, nor does it constitute confirmation of an offer to sell. Bazingaroo.com reserves the right to decline and cancel an order, or supply less than quantity ordered at any time.
Given the popularity and shortage of some items, we may at times have to restrict the quantity of a particular item ordered. We will notify you if we are unable to accommodate your order. Bazingaroo.com may, at its own discretion, limit or cancel quantities purchased per person, per household or per order.Back To List
What is Bazingaroo.com's Pricing Policy?
Due to the fast pace of the consumer electronics industry, and our determination to provide our customers with our best possible pricing and up-to-the-minute savings, all prices are subject to change without notice.
Despite our best efforts to advertise prices appropriately, some items may be advertised incorrectly due to a typographical error. We reserve the right to refuse or cancel an order for an item that was priced incorrectly, whether it has been confirmed, charged, and even shipped. If an order is refused after it was shipped due to a pricing error, we may issue a charge to reconcile the price difference.
The pricing posted on our website may not always be identical to those found on some price comparison shopping websites. Prices listed on most price comparison websites may take up to 24 hours to update and match our site.
With our product availability, smart pricing, and our level of service, we offer a superb shopping experience. Having that in mind, we do not offer price protection.Back To List
What "taxes" are charged by Bazingaroo.com?
Bazingaroo.com will automatically charge and withhold the applicable sales tax for orders delivered to an address in the state of New York. We do NOT charge sales tax on any orders shipped to other states. If your credit card billing address is in the state of NY and your ship to address is not, you will not be charged sales tax. An 8.75% (Erie County, NY) sales tax is automatically calculated on both the value of the product's and the shipping charge as required by New York State law.Back To List
What shipping options are available?
Customers may choose to ship their order through one of the following shipping options; FedEx Ground, FedEx Express Saver Three Day, FedEx Two Day, FedEx Standard Overnight, UPS Mail Innovations (USPS First Class Mail) and USPS Priority Mail.
Some orders do not qualify for all shipping methods based on the order weight so only qualifying shipping methods will be displayed. Shipping charges are based on actual or dimensional shipping weight for the order and the shipping zip code, using USPS and FedEx list rates.
Orders being shipped to a post office box address cannot be shipped FedEx. Also, all orders must be shipped to an address where a delivery confirmation or tracking number can be used, as such we cannot ship to APO/FPO addresses (NO exceptions).
Certain orders will require a signature at the time of delivery. You will be made aware of this requirement prior to completely the order process.Back To List
What does Bazingaroo.com's "Product Condition" mean?
What does "Packaging" mean on the product page?
This website and the information provided herein are provided on an "as is" basis. Neither Bazingaroo.com nor its parent company, affiliates, nor each of their respective officers, directors, employees, and agents, warrant that the use of the Bazingaroo.com site will not be interrupted or error-free, nor do we warranty the accuracy, validity, completeness or reliability of the content provided on the site.
We make no representation or warranty of any kind, whether expressed or implied, including but not limited to, implied warranties of merchantability, non-infringement, or fitness for a particular purpose. All items purchased from our store are accompanied by a manufacturer warranty, unless indicated otherwise. You acknowledge that any warranty in connection with all products or services offered on our site is solely provided by the manufacturer or supplier of that product or service. For warranty information and/or assistance, please check the documentation supplied with the product or contact the manufacturer.
We will make every effort and use every good measure to deliver your order on time. Bazingaroo.com will not be responsible for any delay of the shipment during transit, for reasons including but not limited to, negligence by the shipping carrier, employee strikes, and weather.
Limitation of Liability
Under no circumstances, shall Bazingaroo.com or its associates be liable for any direct, indirect, incidental or consequential damages, that result from your use of or inability to use the Bazingaroo.com site, or from products or services offered on the site, including but not limited to your reliance on any information obtained from the site or the use of products or services offered on the site, that results in mistakes, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance, damage to equipment, and/or personal injury or death. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Product Description / Images
Product descriptions and images displayed on our site are for quick reference only. Bazingaroo.com is not responsible for changes or variations in product specifications and/or physical appearance. Although we do our best to ensure that all product information is up-to-date and accurate, there are circumstances which can cause the information on our website to be listed incorrectly or become outdated without our immediate knowledge. This includes but is not limited to preliminary specification supplied by the manufacturer in error, new versions or revisions, color deviations, retail package alterations and other variations that may be considered inconsequential by the manufacturer. Bazingaroo.com relies on the manufacturer to communicate these differences. Presently we have no way of alerting customers prior to purchase in the event the manufacturer fails to do so. Consequently, Bazingaroo.com is not responsible for misleading information displayed on our site. If you discovered an error; please contact us and we will correct it.Back To Top